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Last check: 2010-03-10 11:55
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Service Notices
Telehouse East router firmware upgrade [COMPLETE] — 2010-03-04 01:06
Dear Customer,
We will be upgrading the firmware on our Telehouse East BGP router in the maintenance window below:
Start: Wednesday 3rd March 2010 23:00 GMT
End: Thursday 4th March 2010 02:00 GMT
Actual outage period is not expected to exceed 15 minutes whilst the device reboots and re-establishes BGP sessions: this should be just after midnight.
HSRP protected VLANS will be failed over and BGP sessions cleanly closed prior to the reboot. Customers who are single homed will experience an outage during the reboot.
This is a reschedule of the previously canceled upgrade of this device that was due to happen in January.
Many thanks
Brian Ross
========
Update:
Dear Customer,
The firmware upgrade has been completed without issue.
Any customers experiencing issues are asked to contact our NOC by raising a ticket.
Many thanks
Brian Ross
=========
We will be upgrading the firmware on our Telehouse East BGP router in the maintenance window below:
Start: Wednesday 3rd March 2010 23:00 GMT
End: Thursday 4th March 2010 02:00 GMT
Actual outage period is not expected to exceed 15 minutes whilst the device reboots and re-establishes BGP sessions: this should be just after midnight.
HSRP protected VLANS will be failed over and BGP sessions cleanly closed prior to the reboot. Customers who are single homed will experience an outage during the reboot.
This is a reschedule of the previously canceled upgrade of this device that was due to happen in January.
Many thanks
Brian Ross
========
Update:
Dear Customer,
The firmware upgrade has been completed without issue.
Any customers experiencing issues are asked to contact our NOC by raising a ticket.
Many thanks
Brian Ross
=========
This status page is updated every 5 minutes. Hover your mouse over the images to see a brief description.
In the event of a partial or complete network outage, please contact us by telephone: 01628 621 659
