PoundHost Network Status
Last check: 2009-07-04 04:20
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| PH Ginchy House | |
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| the.uk.blueconnex.net | |
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Service Notices
BlueSquare 1 rack power outage 25/06 18:41 — 2009-06-26 14:26
Dear BlueSquare Customers
Tonight at 18:41 a power distribution board in BlueSquare 1 tripped taking out approximately 30 racks. This has now been reset and all racks have been reset. The reason for this failure is unknown at the moment but a full report will be issued within the next 24 hours.
We apologise for the outage and any inconvenience this may have caused.
Regards
Robin Ellis
Tonight at 18:41 a power distribution board in BlueSquare 1 tripped taking out approximately 30 racks. This has now been reset and all racks have been reset. The reason for this failure is unknown at the moment but a full report will be issued within the next 24 hours.
We apologise for the outage and any inconvenience this may have caused.
Regards
Robin Ellis
Emmergency Maintenance - UPDATE — 2009-05-15 11:52
Dear Customer,
We have become aware of an impending aggregation switch failure. We are going to begin swapping this out in the next 10minutes. This will mean a short outage for some customers with serverIDs below 2000. We are sorry for the inconvenience caused.
We have completed the work and believe that all servers should now be up, if you are still experiencing problems please raise a ticket.
Pete Bristow
We have become aware of an impending aggregation switch failure. We are going to begin swapping this out in the next 10minutes. This will mean a short outage for some customers with serverIDs below 2000. We are sorry for the inconvenience caused.
We have completed the work and believe that all servers should now be up, if you are still experiencing problems please raise a ticket.
Pete Bristow
Planned maintenance: 23:00 - 06:00 19/20th of May 2009 — 2009-05-14 16:14
Dear Customer,
Over the 2 night 19th -> 20th and 20th -> 21st we will be migrating customers between our old aggregation layer to our new aggregation layer. This will result in customers with a serverID < 2000 experiencing a network outage of approximately 10 minutes during this time.
If you have any questions please raise a ticket concerning this.
During the first maintenance window we will also take the opotunity to swap out 4 APC pdus that have developed faults. Servers 4003-4026, 4158-4181, 4356-4379, 4754-4777 will notice a short power outage whilst the PDUs are swapped. We will endeavor to cleanly shut down all servers from the console. However if in doubt please have you server powered down by 11:59 and we will power it back on when the swap out is complete.
Pete Bristow
Over the 2 night 19th -> 20th and 20th -> 21st we will be migrating customers between our old aggregation layer to our new aggregation layer. This will result in customers with a serverID < 2000 experiencing a network outage of approximately 10 minutes during this time.
If you have any questions please raise a ticket concerning this.
During the first maintenance window we will also take the opotunity to swap out 4 APC pdus that have developed faults. Servers 4003-4026, 4158-4181, 4356-4379, 4754-4777 will notice a short power outage whilst the PDUs are swapped. We will endeavor to cleanly shut down all servers from the console. However if in doubt please have you server powered down by 11:59 and we will power it back on when the swap out is complete.
Pete Bristow
This status page is updated every 5 minutes. Hover your mouse over the images to see a brief description.
In the event of a partial or complete network outage, please contact us by telephone: 01628 621 659
